Delivery2024-08-27T17:40:59+10:00

Delivery

Options

  • Scheduled Delivery
  • Standard Delivery
  • Express Delivery

At Perfect Floors, we understand that the delivery process is a crucial part of your flooring project. Ensuring that your flooring arrives on time, in perfect condition, and ready for installation is our top priority. Our professional delivery services are tailored to meet the needs of homeowners and business owners across Queensland, providing a reliable and efficient solution for all your flooring needs. Whether you’re renovating a single room or managing a large commercial project, Perfect Floors is committed to delivering excellence from start to finish.

Delivery Process

When you choose Perfect Floors, you’re opting for a seamless and stress-free flooring delivery experience across Queensland. Our delivery process is designed to ensure your flooring arrives on time and in perfect condition. Here’s a step-by-step look at our delivery process:

Request a Quote

Fill in the necessary details to receive a personalized quote for your flooring delivery. Our team will assess your needs and provide a comprehensive estimate. We take into account the type of flooring, the size of the order, and the delivery location to give you an accurate and transparent quote.

Tailored Solution

We offer customized delivery plans that suit your specific requirements. Whether it’s a small residential project or a large commercial installation, we’ve got you covered. Our team will work with you to schedule the delivery at a time that is most convenient for you, ensuring minimal disruption to your routine.

Effortless Delivery

Sit back and relax while we handle the rest. Our experienced team ensures your flooring arrives on time and in pristine condition. We use specialized delivery trucks equipped with climate control to protect your flooring from extreme weather conditions during transit.

Delivery Options

At Perfect Floors, we offer a range of delivery options to meet your unique needs:

Standard Delivery

Our standard delivery option ensures your flooring is delivered within 5-7 business days from the date of your order confirmation. This option is ideal for non-urgent flooring projects. We provide tracking information so you can monitor your delivery’s progress.

Express Delivery

For those who need their flooring quickly, our express delivery service guarantees delivery within 2-3 business days. This option is perfect for urgent projects or last-minute renovations. Our team prioritizes express deliveries to ensure timely arrival.

Same-Day Delivery

In select areas, we offer same-day delivery for orders placed before noon. This premium service is ideal for immediate requirements and ensures you can start your flooring project without delay. Same-day delivery slots are limited and available on a first-come, first-served basis.

Scheduled Delivery

If you prefer to plan your delivery for a specific date, we offer scheduled delivery options. This service allows you to choose a convenient delivery date that fits your schedule. Scheduled deliveries are ideal for coordinating with installation teams or other renovation activities.

Flooring Type Considerations

Different flooring types require different handling and delivery methods. Here’s how we manage the delivery for various flooring options:

Carpets

Carpet rolls are delivered in protective packaging to prevent damage during transit. Our team ensures that each roll is handled with care to maintain its quality. We use reinforced packaging materials to safeguard the carpets against dirt, moisture, and physical damage.

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Hybrid Flooring

Hybrid flooring combines the best features of laminate and vinyl. We deliver these in sturdy boxes, ensuring they arrive in perfect condition, ready for installation. Hybrid flooring boxes are carefully stacked and secured in our delivery trucks to prevent shifting and damage.

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Vinyl Plank Flooring

Vinyl planks are sensitive to temperature fluctuations. Our delivery trucks are climate-controlled to maintain the ideal conditions for these products. This ensures that the vinyl planks do not warp or get damaged due to temperature changes during transit.

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Engineered Timber

Engineered timber is delivered in reinforced packaging to protect it from scratches and dents. We take extra precautions to ensure these high-value products reach you safely. Each piece of timber is inspected before dispatch to ensure it meets our quality standards.

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Laminate Flooring

Laminate flooring requires careful handling to avoid chipping or cracking. We use cushioned supports and secure packaging to protect the laminate during delivery. Our team takes extra care in loading and unloading laminate flooring to prevent any damage.

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Kitchen Renovation Flooring

For kitchen renovation projects, we coordinate deliveries with Perfect Kitchens & Joinery to ensure a seamless process. This coordination helps in synchronizing the delivery of flooring materials with other kitchen renovation components, ensuring everything is on-site when needed.

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Delivery FAQs

How long will my delivery take?2024-06-13T14:46:05+10:00

Standard delivery takes 5-7 business days, express delivery takes 2-3 business days, and same-day delivery is available in select areas. Scheduled delivery allows you to choose a specific date.

What areas do you deliver to?2024-06-13T14:46:25+10:00

We provide delivery services across Queensland, including Brisbane, Gold Coast, Ipswich, and surrounding areas. We also deliver to island suburbs and remote locations. Our extensive delivery network ensures that no matter where you are, your flooring will reach you.

How can I track my order?2024-06-13T14:46:46+10:00

You will receive a tracking number once your order is dispatched. You can use this number to track the status of your delivery on our website. Our customer service team is also available to provide updates and answer any questions you may have about your delivery.

What if my flooring arrives damaged?2024-06-13T14:47:04+10:00

In the unlikely event that your flooring arrives damaged, please contact our customer service team immediately. We will arrange for a replacement or a refund, depending on your preference. Our priority is to ensure you are satisfied with your purchase and that any issues are resolved quickly.

Do you offer installation services?2024-06-13T14:47:23+10:00

Yes, we offer professional installation services for all types of flooring. Our experienced installers ensure that your flooring is installed correctly and efficiently. You can schedule installation at the time of your order or separately once your flooring has been delivered.

Are there any delivery fees?2024-09-03T12:05:28+10:00

Delivery fees vary based on the type of delivery service selected and the location of the delivery. We offer standard delivery exclusively within a 100 km radius of Brisbane. For quotes, please contact us directly.

Can I change my delivery date after placing an order?2024-06-13T14:48:02+10:00

Yes, you can change your delivery date by contacting our customer service team. We will do our best to accommodate your new preferred date. Please note that changes may affect the delivery timeline, especially for express or same-day services.

What payment methods do you accept?2024-06-13T14:48:23+10:00

We accept various payment methods, including credit/debit cards, bank transfers, and PayPal. Payment details will be confirmed at the time of your order. We ensure that all transactions are secure and that your personal information is protected.

Why Choose Perfect Floors for Your Delivery Needs?

Choosing Perfect Floors means opting for reliable, efficient, and high-quality flooring delivery services that cater to your specific needs. We pride ourselves on offering a comprehensive range of delivery options, from standard and express delivery to same-day and scheduled services, ensuring that your flooring reaches you exactly when you need it. Our expert team handles various flooring types with utmost care, utilizing specialized packaging and climate-controlled trucks to maintain the integrity of your products.

Comprehensive and Customized Delivery Options

We understand that every flooring project is unique, which is why we offer tailored delivery solutions that align with your timeline and requirements. Whether you’re undertaking a small home renovation or managing a large-scale commercial installation, our delivery services are designed to provide flexibility and convenience. Our ability to deliver to a wide range of locations, including remote and island suburbs, sets us apart from other flooring providers.

Expertise You Can Trust

With years of experience in the flooring industry, Perfect Floors has built a reputation for excellence and reliability. Our dedicated team is trained to handle all types of flooring materials, from delicate engineered timber to durable vinyl planks. We go the extra mile to ensure your flooring arrives in perfect condition, ready for a seamless installation. Our customer service team is always available to assist with any queries or concerns, providing you with peace of mind throughout the delivery process.

Hassle-Free and Efficient Process

From the moment you place your order to the final delivery, we strive to make the process as smooth and hassle-free as possible. Our transparent pricing ensures there are no hidden costs, and our comprehensive tracking system allows you to monitor your delivery every step of the way. In the rare event of any issues, our responsive customer support team is on hand to resolve them quickly and efficiently.

Customer Satisfaction Guaranteed

At Perfect Floors, customer satisfaction is our top priority. We are proud of the positive feedback we receive from our clients, reflected in our numerous 5-star reviews. Our commitment to quality and service ensures that you receive not only the best flooring products but also the best delivery experience possible. When you choose Perfect Floors, you are choosing a partner dedicated to helping you achieve your vision with ease and confidence.

Contact Us Today

Don’t let delivery concerns hold you back from transforming your space. Contact Perfect Floors today to learn more about our exceptional delivery services or to request a quote. Let us take care of the logistics so you can focus on what truly matters – creating a beautiful, functional space with high-quality flooring solutions.

Get a Free Quote or Ask a Question

Complete the form below or call us on 1800 845 225 directly

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Perfect Floors Brisbane – Carpets, Timber, Laminate, Vinyl & Hybrid Flooring

5.0

Georgia Connors

After shopping around various big name flooring stores, we are so glad we decided to go with Perfect Floors Capalaba! The entire experience and end result was incredible. Rod, Paul and Lili were so helpful and great to deal throughout the entire process. The installation team executed the install to perfection. We cannot recommend Perfect Floors Capalaba enough 😊

greg filly

Perfect Floors carried out a large, complex job at our Cleveland House. They were fastidious in removing and preparing the old flooring and surfaces, and professionally laid a stunning new floor throughout the house. These guys provided a very competitive quote and we couldn’t be happier! Five stars!

Annamaria Ferencz

I needed to replace my flooring through the entire apartment. The highly professional team at Perfect Floors did an excellent job. Fast, precise work with efficient scheduling and competitive pricing. They were always approachable through the process, all my questions were answered which I truly appreciated. I highly recommend them.

I chose the Herringbone Hybrid by Decoline. It is a waterproof hybrid solution, looks beautiful.

Ian Breakspear

Great service. Very helpful with advising on the type of floorboards needed (we went with hybrid boards), and exceedingly patient when body corporate took forever to approve our application to change the flooring. Workmen showed up on time, were professional and friendly, and did a great job, including with clean up. Very happy with their service and the final job, and would highly recommend.

Angie Gravil

Perfect Floors did an amazing job. From the initial quote to installation I was kept up to date. The results far exceeded my expectations, I highly recommend Perfect Floors if you want high quality vinyl flooring without having to pay a fortune.

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